Community Guidelines

Kommunitea is a place to organise real-world communities and events. These Community Guidelines (“Guidelines”) explain what is and isn’t allowed, and — importantly — who is responsible for moderating what. They form part of, and should be read alongside, our Terms of Service.

1. Who moderates what

Kommunitea is a platform that hosts content created by its users. We do not author it, and we do not review it before it appears — with one narrow exception: event titles and community names are automatically checked against a small list of slurs when they are created or renamed, and rejected if they match. That check covers those two fields only, not descriptions, chat, or photos. Everything else relies on people reporting it. Moderation works in tiers:

2. What’s not allowed

Do not post, host, or share content — or organise events — that:

This list is not exhaustive, and something may be against these Guidelines even if it is not named here.

2a. Running a community honestly

People join a community because of what it says it is. These rules protect that:

3. Be a good participant

4. Reporting

Every user can report content or people. In the app, use the report option on the item (an event, memory, announcement, message, profile, or a whole community). Reports are routed first to the relevant community’s admins, then, where appropriate, to the organisation’s managers, and finally to Kommunitea. You can also email us at hello@kommunitea.app.

A report about a community itself goes straight to Kommunitea. It is never shown to that community’s own admins, because they are the people the report is about.

5. What happens when something breaks the rules

Depending on the severity, a community admin, an organisation manager, or Kommunitea may remove the content, remove a member from a community, or, for serious or repeated breaches, suspend or delete an account. Where we remove content you posted, we will, where feasible and lawful, tell you the reason.

We can also suspend a whole community. Only Kommunitea can do this, and only while we review a report about the community itself. A suspended community is hidden from search and discovery, nobody new can join it, and it cannot publish new events. Everyone who is already a member keeps their access, and nothing is deleted. We tell the community’s admins why, they can appeal as described below, and we lift the suspension if the report does not stand up.

For the most serious cases we can take a whole community down. That is for when the community itself breaks these Guidelines or the law, rather than something posted inside it. It stops being available to anyone, including its own members, who lose access to its chats, events and photos. We tell every member that it has happened and why, and they can appeal as described below. Even then nothing is deleted: we retain the content so that an appeal can be reviewed and so that we can meet our obligations to the authorities, and we restore the community if the decision turns out to be wrong.

How quickly. We act on reports of objectionable content within 24 hours of becoming aware of them. Reports go first to the community’s own admins, as described in section 1 — but a report that has not been dealt with within 12 hours is surfaced to us automatically, so that nothing can sit unattended in a community that is not watching. Content that is reported as illegal, or that concerns the safety of a child, is treated as urgent and is not left to a community to handle alone.

If you think we got it wrong, you can appeal. Every removal comes with a reason, and you can challenge any decision by emailing hello@kommunitea.app. A person, not an automated system, will review it, and we will respond within 14 days — if we agree we were wrong, we restore the content or your access. This is set out in full in section 9 of our Terms of Service.

6. Legal requests and illegal content

If you believe content on Kommunitea is illegal, please report it in the app or email hello@kommunitea.app with enough detail for us to locate and assess it. We cooperate with valid requests from competent authorities in line with applicable law.

7. Changes

We may update these Guidelines as the Service evolves. Material changes will be reflected by the “last updated” date above. Continued use of the Service after a change means you accept the updated Guidelines.

Questions about these Guidelines? Email us at hello@kommunitea.app.