Community Guidelines
Kommunitea is a place to organise real-world communities and events. These Community Guidelines (“Guidelines”) explain what is and isn’t allowed, and — importantly — who is responsible for moderating what. They form part of, and should be read alongside, our Terms of Service.
1. Who moderates what
Kommunitea is a platform that hosts content created by its users. We do not author it, and we do not review it before it appears — with one narrow exception: event titles and community names are automatically checked against a small list of slurs when they are created or renamed, and rejected if they match. That check covers those two fields only, not descriptions, chat, or photos. Everything else relies on people reporting it. Moderation works in tiers:
- Community admins are responsible for their own community. If you create or administer a community, you are responsible for setting its tone, reviewing reports about content in it, and removing content or members that break these Guidelines. When you create a community you confirm that you accept this responsibility.
- Organisation managers are responsible for the communities that belong to their organisation, where one is involved. They can review and act on reports across those communities, and are the next point of escalation when a community’s own admins cannot fairly handle a report (for example, when the report concerns an admin).
- Kommunitea acts as the final backstop. We review reports that are escalated to us, respond to valid legal notices, and may remove content or suspend accounts that breach these Guidelines or the law. Being the backstop does not make us the first-line moderator of every community.
2. What’s not allowed
Do not post, host, or share content — or organise events — that:
- is illegal, or promotes or facilitates illegal activity;
- harasses, bullies, threatens, or incites violence or hatred against people or groups;
- is hate speech, or attacks people based on who they are (e.g. race, ethnicity, religion, disability, sex, gender identity, or sexual orientation);
- is sexual content involving minors, or sexualises anyone under 18 in any way (we report this to the relevant authorities);
- is pornographic or gratuitously violent;
- infringes someone else’s intellectual property, privacy, or other rights;
- shares someone’s private information without consent (“doxxing”);
- is spam, a scam, or deliberately deceptive;
- impersonates another person or organisation;
- involves weapons, firearms, ammunition, or explosives, including their sale or distribution;
- involves illegal drugs or other controlled substances, including their sale or supply;
- is gambling, or a raffle or lottery run without the licence such things require;
- promotes, glorifies, or recruits for a terrorist or violent extremist organisation, including through coded language or symbols;
- involves human trafficking, forced labour, sexual exploitation, or the sharing of intimate images without consent;
- is a pyramid scheme, a chain-referral scheme, or a multi-level marketing recruitment event presented as something else;
- makes health or medical claims likely to cause harm, or spreads misinformation that endangers people;
- is unsafe as organised — for example beyond a venue’s capacity, or without the precautions the activity plainly requires;
- involves cruelty to animals; or
- encourages vandalism or damage to property.
This list is not exhaustive, and something may be against these Guidelines even if it is not named here.
2a. Running a community honestly
People join a community because of what it says it is. These rules protect that:
- A community’s purpose is inherited, not owned. If you take over as an admin — as a new committee does each year — you take on the community as it stands. Do not repurpose it into something its members did not join, close it out from under them, or turn it into a channel for promotion. If you want to do something different, start a new community.
- Do not tamper with a community you do not run. Changing another community’s content or settings without its lead admin’s agreement, or using our features to disrupt or dismantle it, is not allowed.
- Be honest about money. If your event or community has a cost, a fee, or dues, say so clearly and up front. Kommunitea does not process payments, so what you tell people is all they have to go on.
- Be honest when you split a cost. Anyone at an event can record what something cost and divide it between people, which only works because everybody using it is straight about it. Do not enter a cost that was not real, charge people who had nothing to do with it, inflate what you paid, or claim you have settled up when you have not. Do not use it to pressure, shame or harass anyone over money. If you disagree about a cost, sort it out with the people involved: we hold no money and cannot decide who is right.
- Be honest about who you are. If a community or event is run by, sponsored by, or affiliated with a business, an organisation, or any other third party, disclose it.
- Every event needs a host who is there. Name a host in the event, and make sure they are present and reachable as the point of contact. Attendees are meeting strangers in a real place; someone has to be answerable for the event actually happening as described.
- Respect blocks and bans. If someone has blocked you, or an admin has removed you from a community, do not work around it — and do not post, organise, or relay messages on behalf of someone who has been blocked or banned.
3. Be a good participant
- Treat other members with respect, even when you disagree.
- Keep content relevant to the community you’re posting in.
- Only share content you have the right to share.
- Follow any additional rules an individual community sets, as long as they don’t conflict with these Guidelines or the law.
4. Reporting
Every user can report content or people. In the app, use the report option on the item (an event, memory, announcement, message, profile, or a whole community). Reports are routed first to the relevant community’s admins, then, where appropriate, to the organisation’s managers, and finally to Kommunitea. You can also email us at hello@kommunitea.app.
A report about a community itself goes straight to Kommunitea. It is never shown to that community’s own admins, because they are the people the report is about.
5. What happens when something breaks the rules
Depending on the severity, a community admin, an organisation manager, or Kommunitea may remove the content, remove a member from a community, or, for serious or repeated breaches, suspend or delete an account. Where we remove content you posted, we will, where feasible and lawful, tell you the reason.
We can also suspend a whole community. Only Kommunitea can do this, and only while we review a report about the community itself. A suspended community is hidden from search and discovery, nobody new can join it, and it cannot publish new events. Everyone who is already a member keeps their access, and nothing is deleted. We tell the community’s admins why, they can appeal as described below, and we lift the suspension if the report does not stand up.
For the most serious cases we can take a whole community down. That is for when the community itself breaks these Guidelines or the law, rather than something posted inside it. It stops being available to anyone, including its own members, who lose access to its chats, events and photos. We tell every member that it has happened and why, and they can appeal as described below. Even then nothing is deleted: we retain the content so that an appeal can be reviewed and so that we can meet our obligations to the authorities, and we restore the community if the decision turns out to be wrong.
How quickly. We act on reports of objectionable content within 24 hours of becoming aware of them. Reports go first to the community’s own admins, as described in section 1 — but a report that has not been dealt with within 12 hours is surfaced to us automatically, so that nothing can sit unattended in a community that is not watching. Content that is reported as illegal, or that concerns the safety of a child, is treated as urgent and is not left to a community to handle alone.
If you think we got it wrong, you can appeal. Every removal comes with a reason, and you can challenge any decision by emailing hello@kommunitea.app. A person, not an automated system, will review it, and we will respond within 14 days — if we agree we were wrong, we restore the content or your access. This is set out in full in section 9 of our Terms of Service.
6. Legal requests and illegal content
If you believe content on Kommunitea is illegal, please report it in the app or email hello@kommunitea.app with enough detail for us to locate and assess it. We cooperate with valid requests from competent authorities in line with applicable law.
7. Changes
We may update these Guidelines as the Service evolves. Material changes will be reflected by the “last updated” date above. Continued use of the Service after a change means you accept the updated Guidelines.
Questions about these Guidelines? Email us at hello@kommunitea.app.