Terms of Service

These Terms of Service (“Terms”) govern your use of the KommUnitea mobile app and website (together, the “Service”). By creating an account or using the Service, you agree to them. If you do not agree, please do not use the Service.

We have tried to keep these Terms readable. Where something is a legal requirement rather than our choice, we have said so.

1. Who you are agreeing with

The Service is operated by Harris Mubeen, a sole trader based in Freising, Germany (“KommUnitea”, “we”, “us”). Full operator details are in our Impressum. How we handle personal data is described separately in our Privacy Policy, and the rules for content and conduct are set out in our Community Guidelines, which form part of these Terms.

2. Who can use the Service

The Service is open to anyone organising or attending events and running communities: interest groups, neighbourhood groups, company teams, and university clubs and societies among them. It is not directed at children.

You must be at least 18 years old to create an account. We do not ask for your date of birth, so this is a condition of using the Service rather than a check the app performs. If we learn that an account belongs to someone under 18, we will close it and delete the associated personal data.

You must give accurate information when you sign up, and you must not impersonate anyone or sign up using someone else’s identity or contact details.

3. Your account

4. Acceptable use

You agree not to use the Service to:

Section 9 explains what we may do if these rules are broken. We will not remove content simply because it is unpopular, critical of us, or expresses a view we disagree with.

5. Your content, and the licence you give us

You keep ownership of everything you post — photos, event details, messages, memories, poll responses, documents, and anything else you upload.

So that we can actually run the Service, you give us a non-exclusive, worldwide, royalty-free licence to host, store, copy, technically adapt (for example resizing an image for a thumbnail), display, and make your content available. That licence is limited to the purposes of operating, maintaining, securing, and moderating the Service, and providing the features you have asked for.

It does not go further than that. We do not sell your content, we do not use it for advertising, and we do not use your private messages, CVs, or uploaded documents for any purpose beyond delivering the feature you used them for.

The licence ends when you delete the content or your account. Three practical exceptions:

By posting content you confirm that you have the rights and permissions needed to share it. Please do not upload other people’s personal information without their permission, including photographs of people who have not agreed to appear.

6. Events and communities

KommUnitea helps people find, organise, and attend real-world events. Events and communities are created and run by their organisers, not by us.

7. If you organise an event or run a community

You are responsible for your own event or community, including its legal compliance, venue permissions, capacity, safety, accessibility, any age restrictions or entry requirements, and the accuracy of what you publish about it.

Organising also gives you access to other people’s personal data: who has registered, their answers to any questions you ask, guest names, check-in status, and, if you list an opportunity, the documents applicants attach. If you take on that role, you agree that:

Community admins and organisation managers also take on moderation responsibilities, set out in our Community Guidelines. We may remove organising rights, or an event or community, where these obligations are not met.

8. Payments

KommUnitea does not process payments. The Service is free to use, and no payment provider is integrated into it. We do not collect, hold, or transfer money, and we do not handle card details, bank details, or refunds.

Where an organiser indicates that their event has a cost, they collect it directly and outside the Service, for example in person at the event. In that case:

The Service gives organisers a way to note whether someone has paid them, so they can keep track of who has settled up. If an organiser marks your ticket as paid, that note is made by the organiser, not by us: it records what they told us, we do not verify it, and it is not confirmation from a bank or payment provider. An organiser can change or remove that note.

Any ticket the Service issues is for registration and entry only, and does not represent a purchase from us. It is not a receipt or an invoice, and a ticket marked as paid is not proof that we received any money — we never do.

If we introduce paid features in future, we will set out the pricing, payment terms, and cancellation and refund terms before you are charged, and update these Terms first.

9. Reporting content, moderation, and appeals

Anyone can report content or behaviour. In the app, use the report option on the item itself — a profile, message, event, photo, or announcement. You can also email us at hello@kommunitea.app. If you are reporting something you believe is illegal, please include enough detail for us to find and assess it.

Reports go first to the admins of the community concerned, then where appropriate to that organisation’s managers, and finally to us. Our Community Guidelines explain who is responsible for what.

Where a report is justified, the action taken will be proportionate to how serious the problem is. Depending on the case that may mean removing content, reducing its visibility, restricting a feature, removing someone from a community, or suspending or closing an account. We may act immediately, and before contacting you, where that is necessary to protect people, to comply with the law, or to deal with a security problem.

If we remove your content or remove you from a community, we will tell you. You will get a notification saying what was removed, which community it concerned, and why — you do not have to notice it yourself. We may withhold that explanation only where giving it would itself be unlawful, would compromise an investigation, or would create a serious safety or security risk.

You can challenge any decision we make. Email hello@kommunitea.app and tell us what you think we got wrong. A person — not an automated system — will review it, and we will respond within 14 days. If we agree we were wrong, we will restore the content or your access.

10. Our intellectual property

The Service itself — the app, the website, the software behind them, and the KommUnitea name, logo, design, and branding — belongs to us or our licensors. These Terms let you use the Service; they do not transfer any ownership in it to you.

You may not copy, modify, reverse engineer, redistribute, resell, or commercially exploit the Service, except where the law expressly permits it regardless of what these Terms say.

11. Feedback

If you send us a suggestion or idea, we may use it to improve the Service without owing you payment or attribution, unless we have agreed otherwise with you in writing. This applies only to feedback about the Service itself; it does not affect ownership of anything else you post.

12. Third-party services

The Service relies on other companies’ services, including Apple and Google for optional sign-in and for delivering push notifications, Google Maps for maps and place lookup, and Amazon Web Services for hosting and email delivery. It may also link to websites we do not control.

Those providers have their own terms and privacy policies, which apply to your use of them. Except where the law says otherwise, we are not responsible for the operation, availability, security, or content of third-party services.

13. Availability and changes to the Service

We provide the Service with reasonable care and skill, but we cannot promise it will always be available or entirely free of faults. Maintenance, technical problems, and events outside our control can all affect it.

We may add, change, or remove features as the Service develops, and some features may be experimental. If we decide to discontinue the Service, or a significant part of it, we will give you reasonable notice where it is practical to do so, so that you can retrieve your content. Nothing in this section affects your mandatory rights as a consumer.

14. Suspension and termination

You may stop using the Service and delete your account at any time, for any reason.

We may restrict, suspend, or close your access where it is reasonably necessary because of a material breach of these Terms, illegal activity, a serious risk to other people, fraud or abuse, a security threat, a legal obligation, or because we are discontinuing the Service.

Where we do, we will tell you and give a reason, and you can challenge the decision as described in section 9. We may act first and explain afterwards where waiting would put people at risk, breach the law, or worsen a security problem. Sections that by their nature should continue — including sections 5, 10, 16, and 18 — survive the end of this agreement.

15. Disclaimers

Apart from the commitments we have expressly made in these Terms, and except for your mandatory rights as a consumer, the Service is provided as it is and as available. We do not warrant that it will be uninterrupted, error-free, or that it will meet a particular requirement you have in mind.

16. Limitation of liability

We are fully liable, without limitation:

For slight negligence, we are liable only where we breach an obligation that is essential to performing this agreement and that you may reasonably rely on us to meet. In that case our liability is limited to the damage that was foreseeable and typical for an agreement of this kind. Any further liability for slight negligence is excluded.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law, and your mandatory rights as a consumer are unaffected.

17. Changes to these Terms

We may need to update these Terms as the Service develops or as the law requires. If we make a change that affects your rights or obligations, we will tell you at least 30 days before it takes effect, through the Service or by email, and we will say clearly what is changing and when it applies from.

If you do not agree to a change, you may stop using the Service and delete your account at any time before it takes effect, at no cost. If you are still using the Service after that date, the updated Terms apply to you from then on, to the extent the law allows.

Corrections that do not affect your rights, such as fixing a typo, clarifying wording, or adding a new optional feature, may take effect without that notice period.

18. Governing law and your rights as a consumer

These Terms are governed by German law, together with applicable EU law, so far as the law permits that choice.

If you are a consumer, this does not take away any mandatory protection available to you under the law of the country you live in, and you keep the right to bring proceedings in the courts of that country.

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.

19. Contact

General questions: hello@kommunitea.app
Privacy and data protection: privacy@kommunitea.app
Operator details: Impressum
How we handle your data: Privacy Policy